FREQUENTLY ASKED QUESTIONS
PROPER CARE FOR SBN PRODUCTS:
HOW DO I PROPERLY STORE MY BUTTERS?
For best results store your butters at room temperature, 73°F/ 22°C In order To prevent melting store away from direct sunlight. Refrigerate your butters if you are in warmer environments.
IS MY BUTTERS STILL GOOD AFTER ITS BEEN MELTED?
Yes, if your butter melted you can place it in the refrigerator to solidify it. Keep in mind the whipped consistency will be altered but all of the nourishing benefits and properties will remain the same.
WHEN IS YOUR NEXT EVENT?
Check out our VISIT US tab under our UPCOMING EVENTS link to see our next events, meetups and so much more!
WHERE CAN I SHOP IN PERSON?
You can shop in person at our future pop up, shows, or vending opportunities which will always be listed in the VISIT US tab under UPCOMING EVENTS.
WHAT IS YOUR SHIPPING POLICY?
Shea By Nai, LLC products are made to order, please note that it could take anywhere from 3 to 14 business days for an order to be made, processed and shipped. All orders are shipped on Tuesdays and Thursdays.
CUSTOM ORDERS AND WHOLESALE
ARE CUSTOMIZED BUTTERS AVAILABLE?
Currently, SHEA BY NAI, LLC does not take custom orders.
HOW DO I ORDER WHOLESALE?
For wholesale inquiries, please email firstname.lastname@example.org
ANY OTHER QUESTIONS?
For all other inquiries, questions, comments or concern please feel free to email email@example.com